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Call Center Representative

Company: Alorica
Location: Owensboro
Posted on: November 26, 2019

Job Description:

15$/hr Full Time License Insurance Representative ? Will Train Why work for Alorica Owensboro? Simply put, we want to make lives better?one interaction at a time and to do that, we need the very best people to join us. We offer competitive wages of $12.50-$15/hr depending on the position you are selected for. Overtime opportunities are available to increase your income.Monthly bonuses just for being amazing at what you do.Bonuses in every paycheck when you refer friends and family for employment with Alorica.Full time hours. Yes, that's right, a consistent 40 hours a week.?? Medical, dental, financial planning, pet insurance and tuition reimbursement benefits for you and your family. Paid time off for work and life balance. We think you should enjoy time away from the office. Retirement planning options (401(k)).Access to merchant discounts as an Alorica employee.We promote from within 85% of the time. ?Employee programs supporting employment, community outreach, corporate leadership, training and development, education assistance, & mentoring. Working at Alorica means potentially having the freedom to explore all kinds of career options ? from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed ? because when you?re at your best, that?s when we?re at our best. ?JOB SUMMARY:Are you a compassionate listener and problem solver who likes to make life better for others? As a Licensed Insurance Representative, you will support one of the premiere Financial Services companies in this project-based position, answering calls from their customers to identify individual needs and resolve their questions or concerns. You will be an advocate for our customers, showing compassion and putting yourself in their shoes to calmly resolve and de-escalate their concerns. You won?t be alone as our call center offers a fun, festive team environment in our state-of-the-art facility located in downtown Owensboro?s Green River District. This location places our multi-floor facility, built in 2017, in location where you can grow your career path within walking distance of several downtown thriving restaurants, the new convention center, and an abundance of specialty shops.?You?ll literally be the voice of our client brand, and a positive relationship between our clients and their members will start with you. So only the awesome need apply.JOB REQUIREMENTS First and foremost, you need a positive attitude and a natural willingness and compassion towards helping others. We would love it if you have a current or expired Property & Health, and Life & Casualty license, but we can train the right people.? We require that you are flexible in accepting a set schedule during our operating hours of Mon ? Fri 8AM ? 11PM, Sat & Sun 9am ? 5:30PM? We need you to be willing to work holidays when they fall within your assigned schedule? We need your confident familiarity with current technology in order to navigate our client systems to obtain and document member information. 18 years of age or older High School Graduate or GED required Ability to pass a background investigation and drug testAbility to complete a pre-employment behavioral assessment ?ABOUT ALORICA:Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.?Working at Alorica means potentially having the freedom to explore all kinds of career options ? from customer service, training, and tech support, to management, recruiting and more. ??DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.?

Keywords: Alorica, Owensboro , Call Center Representative, Other , Owensboro, Kentucky

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