Payment Posting Specialist
Company: UnitedHealth Group
Location: Owensboro
Posted on: November 13, 2023
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. -Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and -your life's best work.SM -Hours: This position
is full-time (40 hours/week) Monday - Friday. Employees are
required to have flexibility to work any of our 8-hour shift
schedules during our normal business hours of 8:00am - 4:30pm. It
may be necessary, given the business need, to work occasional
overtime. Location: Our office is located at Owensboro Health
Business Center, 2511 Frederica St., Owensboro, KY 42301Primary
Responsibilities:
- Posts payments based on explanation of benefits (EOBs) from
insurance companies and government agencies in an accurate and
timely manner
- Posts patient/guarantor payments received in person or via mail
in an accurate and timely manner
- Set up patient/guarantors on Payment Plans and Payroll
Deduction Payment Plans
- Transfers, adjusts, and refunds payments when appropriate for
accounts
- Prepares and ensures accuracy of Daily Cash Report that is
disseminated to Leadership
- Answers patients' questions on patient responsible portions,
co-pays, deductibles, write-off's, etc. Resolves patient complaints
or explains why certain services are not covered
- Must have the ability to understand and direct patients with
appeals, grievances, and complaints to the appropriate individual
or agency
- Responsible for preparing and ensuring accuracy of bank
deposits from multiple locationsWhat makes this a special
challenge? For one, we want to create a quality experience for
every person we serve. So the bar is high for accuracy,
communications style and effectiveness. You'll need to be
researching and resolving problems before, during and after calls
within a high volume, demanding environment.You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma/GED (or higher) -
- 2+ years of experience EOB insurance remit, payment posting all
within medical billing
- Intermediate level of proficiency with Microsoft Suite; Word,
Excel and Outlook
- Ability to work onsite at Owensboro Health Business Center,
2511 Frederica St., Owensboro, KY 42301. Be available to work 40
hours per week within the operating hours of the site with the
ability to work full-time, Monday - Friday between 8:00am - 4:30pm
including the flexibility to work occasional overtime given the
business need
- Full COVID-19 vaccination is an essential -job function -of
this role. Candidates located in states that mandate COVID-19
booster doses must also comply with those state requirements.
UnitedHealth Group will adhere to all federal, state and local
regulations as well as all client requirements and will obtain
necessary proof of vaccination, and boosters when applicable, prior
to employment to ensure compliance. -Candidates must be able to
perform all essential job functions with or without reasonable
accommodation. - -Preferred Qualifications:
- 1+ year of experience in a related environment (i.e. office,
administrative, clerical, customer service, etc.) using phones and
computers as the primary job toolsTo protect the health and safety
of our workforce, patients and communities we serve, UnitedHealth
Group and its affiliate companies require all employees to disclose
COVID-19 vaccination status prior to beginning employment. In
addition, some roles and locations require full COVID-19
vaccination, -including boosters, as an essential job function.
UnitedHealth Group adheres to all federal, state, and local
COVID-19 vaccination regulations as well as all client COVID-19
vaccination requirements and will obtain the necessary information
from candidates prior to employment to ensure compliance.
Candidates must be able to perform all essential job functions with
or without reasonable accommodation. Failure to meet the
vaccination requirement may result in rescission of an employment
offer or termination of employment. -At UnitedHealth Group, our
mission is to help people live healthier lives and make the health
system work better for everyone. We believe everyone-of every race,
gender, sexuality, age, location, and income-deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups, and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes - an enterprise priority reflected in our
mission. -Diversity creates a healthier atmosphere: UnitedHealth
Group is an Equal Employment Opportunity / Affirmative Action
employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by
law.UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.#RPO
#RED
Keywords: UnitedHealth Group, Owensboro , Payment Posting Specialist, Other , Owensboro, Kentucky
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