Weekend Service / Staffing Coordinator / On-Call Specialist - Owensboro Office
Company: Home Instead
Location: Owensboro
Posted on: May 10, 2022
Job Description:
Weekend Service / Staffing Coordinator / On-Call Specialist
Owensboro, KYIf you are just looking to work part-time on the
weekends, while you take care of your family during the week and
you consider yourself as an Ambitious, Self-Driven, Caring,
Compassionate, Team Player and Motivator, and like challenges of
match making for successful outcome, then -you might want to take
advantage of this Awesome opportunity and apply for this Dream Job
of building strong relationships within the Owensboro -and
surrounding counties!WEEKEND SERVICE / STAFFING COORDINATOR
POSITION LOCATED IN OWENSBORO, -KY. - -OBJECTIVE:The Service
Coordinator is expected to perform a variety of duties in the
coordination of scheduling service for clients. The Service
Coordinator is responsible for scheduling clients and CAREGivers in
order to provide the highest quality service to clients with an
emphasis on building and maintaining strong
relationships.SERVICE/STAFFING COORDINATOR CHARACTERISTICS:
- Must be an excellent problem solver with a great personality
who listens effectively and fits into a mission-oriented
culture.
- Must be VERY organized and be Proactive vs. Reactive in
approaching their work.
- Must be coachable, adaptable, low stress and comfortable with
change.
- Must have the ability to work independently and seek out
solutions and knowledge using corporately provided resources.
- Must be firm, fair and consistent and compassionate.
- Must have the ability to work independently, maintain the
confidentiality of the information and meet deadlines
- Must have the ability to establish good working relationships
with office colleagues, clients, and CAREGivers.
- Must be patient and congenial with great phone presence.
- Must have good computer skills and be a self-learner.
- Must have the availability to work occasional evenings and
weekends when required.
- Must present a professional appearance and demeanor in the
office.
- Knowledge of the senior care industry or social services is a
plus.PRIMARY RESPONSIBILITIES:
- Answer incoming calls in a friendly, professional, and
knowledgeable manner.
- Monitor, mediate, and accurately log all client and CAREGiver
activity utilizing the software system.
- Follow up and communicate CAREGiver and client issues to ensure
problems are resolved.
- Recognize and capture opportunities to increase service hours
to enhance and/or increase quality care.
- Field new client inquiries, enter the information into the
software system, and communicate with the team to prepare for next
steps.
- Maintain regular attendance at the office to execute job
responsibilities.
- Demonstrate open and effective communication with the franchise
owner, colleagues, CAREGivers, clients and their family
members.
- Adhere to all company policies, procedures and business ethics
codes, and ensure that they are communicated and implemented within
the team.EDUCATION/EXPERIENCE REQUIREMENTS:
- High School Diploma -or the equivalent preferred
- One year of related business experience or an equivalent
combination of education and work experience may be considered
- Strong computer skills or ability to learn data
entry/scheduling platform.
- Must possess a valid driver's license
- Strong analytical skillsIf this sounds like you, please apply
at Homeinstead.com/740 or call 270-689-2300 and ask for CARA -for
more information. -Each Home Instead franchise is independently
owned and operated.
Keywords: Home Instead, Owensboro , Weekend Service / Staffing Coordinator / On-Call Specialist - Owensboro Office, Other , Owensboro, Kentucky
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