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Computer Support Liaison

Company: ProgressiveHealth
Location: Evansville
Posted on: September 19, 2018

Job Description:

Computer Support Liaison - Evansville, IN Based in Evansville, IN, ProgressiveHealth is a premier provider of a broad spectrum of rehabilitation management, prevention, and health improvement services, dedicated to superior patient care, improving outcomes, and delivering value-added solutions to several best-in-class, nationally recognized clients.-- We are seeking a full-time Computer Support Liaison to join our team providing service to multiple facilities across multiple states. What You Will Be Doing Provide daily support for various infrastructure/desktop support systems. Provide face-to-face or remote end-user support. Support and maintain user account information including rights, security, and system groups. Setup, install, maintain, and troubleshoot end-user hardware and software. Setup and deploy new desktop and laptop computers, including peripherals. Perform preventative maintenance on computer equipment. Setup and support network and local printers. Provide support for mobile devices. Identify and provide input on unique or recurring end-user problems. Follow up on open tickets to ensure proper response and satisfactory resolution. Complete special projects as assigned. Follow and update IT team knowledge base. Provide incident routing and escalation to other teams within the organization Inventory and maintain IT equipment (desktops, laptops, printers, scanners, monitors, and desk and smart phones). What You Need for this Position Bachelor's degree in related field is required Ability to troubleshoot and diagnose connectivity issues (LAN, WiFi, VPN, etc.) Experience with Active Directory, DHCP, DNS, Cisco equipment, Windows 7/8/8.1/10, Server 2012/2016, Microsoft Office 2013/2016, VoIP is preferred. Extremely strong technical skills, interpersonal skills, and process improvement experience-ability to come up with solutions-anticipate challenges-find better, faster, more efficient ways to get the job done! What's In It for You This a full time, direct-hire position with a competitive total compensation package, excellent benefits, and a favorable work/life balance. -- -- Evansville Courier & Press.Category: Technology, Keywords: Computer Support Specialist

Keywords: ProgressiveHealth, Owensboro , Computer Support Liaison, IT / Software / Systems , Evansville, Kentucky

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