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Network Engineer - Telecom

Company: CyberCoders
Location: Owensboro
Posted on: December 5, 2019

Job Description:

Network Engineer - Telecom
If you are a Network Administrator with experience, please read on!


What You Will Be Doing
Responsible for the implementation and support of an advanced Voice Infrastructure that includes Cisco Voice (UC IP phones, Analog devices, video endpoints), Cisco PSTN Voice Gateways, AirWatch MDM (BYOD) and IP Faxing technologies.Collaborates with IT system analysts to integrate both clinical and non-clinical communications with Cisco Voice infrastructure and to quickly troubleshoot and resolve issues that arise.Participates in the implementation and onboarding of additional clinics to the network.Analyzes, troubleshoots and resolves voice and faxing issues, in addition to proactively monitoring monthly telephony billing reports, system capacity and license usage.Works with Technology Vendors to troubleshoot ongoing telecommunications performance issues and billing disputes.Provides IT and end user training on voice systems where required.Coordinates, plans and performs planned and emergency maintenance of Cisco Voice Infrastructure.Participates in On Call Rotation 24/7.
What You Need for this Position
3-5 years hands-on experience administering and configuring back-end Cisco Call Manager VoIP environmentInvolved in an upgrade of Cisco CUCM server environment (CUCM v9.0+)Experience configuring route patterns, device pools, calling search spaces and hunt listsDirect involvement in supporting Cisco Unified Contact Center (UCCX) scripting, ACD queues, triggers, etc.CLI configuration experience with Cisco voice gateway routers and dial peer configurationsDirect involvement in placing and overseeing telecom orders with carriers to port services from one technology to anotherExposure to Cisco Telepresence solution or similar alternative - Right Fax enterprise faxing solution or similar alternative - AirWatch Mobile Device Management for BYOD devices or similar platform - supporting mission critical communication services within healthcare environment
What's In It for You
- Base DOE - Vacation/PTO- Medical- Dental- Vision- Relocation- Bonus- 401k

So, if you are a Network Administrator with experience, please apply today!
- Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Owensboro , Network Engineer - Telecom, IT / Software / Systems , Owensboro, Kentucky

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