Manager, Social Work - Certified Social Worker, Norton West Louisville Hospital
Company: Norton Healthcare
Location: Louisville
Posted on: May 3, 2024
Job Description:
Location: Louisville, KentuckyJob ID: 118996Work Type: Regular
Full-TimeShift: DaysFacility Group: Norton West Louisville Hospital
Job Description ResponsibilitiesThe Manager, Social Work is a
member of the Care Management team and collaborates with all
members of the patients care team to support the delivery
comprehensive care services. As an independent professional, the
manager will also assess patients' psychosocial and continuum of
care needs and provide direct interventions to help address
identified needs. The manager collaborates with community partners
to help patients/families gain access to services that to help
address medical and social care needs. The manager adheres to all
Norton Healthcare policies and the NASW code of ethics in the
delivery of social work services. The manager supports the
professional development of department staff and help ensure the
delivery high quality equitable care. In collaboration with the
Director, Clinical Effectiveness and Care management is responsible
for care management services while ensuring patients receive
cost-effective, high quality, and safe care. Care management
services include, but are not limited to, care coordination,
discharge planning, and psycho-social services. The manger also
works in collaboration with key stakeholders to drive initiatives
that support quality services across the care continuum. Key
Accountabilities:
- Delivers patient-centered care by developing a plan of care in
collaboration with patient, family and healthcare team. Provides
and advocates for trauma-informed services. Serves as a champion
for the provision of fair and culturally informed services.
Empowers patients/families as key stakeholders in the
self-management of illness, treatment, and services.
- Provides skilled interventions including, but are not limited
to; counseling, navigation of family dynamics, crisis intervention,
de-escalation, reporting/navigating matters of suspected
abuse/neglect, guardianship issues, substance use services,
coordination of mental health services, addressing intimate partner
violence, grief/loss support, legal concerns, social/environmental
circumstances, financial concerns, transportation needs, and other
social determinants/drivers of health as needed. Provides liaison
services and collaborates with members of the patient care team
including, but not limited to, physicians, nurses, behavioral
health professionals, community health workers, and other service
providers. Advocates and supports patients/families through
life-changing health events. Provides ongoing support to
patients/families through the treatment process. Coordinates with
external partners to support medical and social care across the
care continuum.
- Conducts comprehensive psychosocial assessments with designated
patients/families. Assesses concerns for possible abuse/neglect.
Uses critical thinking and systems perspectives to assess and
navigate care.
- Responsible for daily operations. Mentors staff through the
coordination of orientation, ongoing coaching/education, and
performance evaluation. Oversees staffing productivity, schedules
to ensure the effective utilization of facility care management
staff. Facilities the achievement of the annual care management
budget and performance metrics developed collaboratively with
leadership. Works in collaboration with the department director to
achieve Norton, as well as departmental, goals and objectives.
Audits records to help insure documentation meets professional
standards.
- Leads formal groups in rapid-cycle and performance improvement
activities.Norton Healthcare is committed to establishing health
equity in every neighborhood, and Norton West Louisville Hospital
is an example of that commitment put into action. Opening November
of 2024, this state-of-the-art facility is being built at 850 South
28th Street and will offer comprehensive services, including a
24-hour emergency department, inpatient care, operating rooms and
imaging technology. It will serve both adults and children. It's
designed with the voice of the community in mind, and will change
health care for generations to come. QualificationsRequired:
- Three (3) years of medical social work experience
- Master Degree in Social Work
- Certified Social Worker (CSW)Screening requirements:
- Background check
- License & education verification
- Employment reference verification
- Drug Screen Norton Healthcare offers a competitive benefit
package, including:
- Paid vacation, sick days and holidays
- Paid parental leave
- 403b/401k retirement plan
- View more:
- Medical, Dental, and Vision Insurance Discover meaningful
career opportunities atNorton Healthcare Careers - Together, We
Will.Norton Healthcare is a leader in serving adult and pediatric
patients from throughout Greater Louisville, Southern Indiana, the
commonwealth of Kentucky and beyond. The not-for-profit hospital
and health care system is Louisville's third largest employer, with
more than 17,000 employees.All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected
veteran.PI8824ccaf4a08-31181-34314905
Keywords: Norton Healthcare, Owensboro , Manager, Social Work - Certified Social Worker, Norton West Louisville Hospital, Executive , Louisville, Kentucky
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